The Brant Haldimand Norfolk RAAM Clinic

Rapid Access Addiction Medicine

Unable to attend the clinic in person? Would you prefer to see a RAAM Team Member Virtually?

Sign up for BHN Virtual RAAM Clinic


    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00AM - 3:00 PM

    Wednesday: 10:00 AM - 4:00 PM

    Thursday: 9:00 AM - 3:00 PM

    Friday: 9:00 AM - 3:00 PM


The RAAM Team will share your substance use management strategies and treatments, including medications and psychosocial interventions, to ensure a holistic approach throughout this journey and reconnect you with your primary care provider.

Things to consider:

  1. You will need your health card for your initial meeting. If you do not have one, you will need to type in "0"s when prompted for your health card number. Then, let one of the providers know that you don't have one.

  2. The initial intake appointment can take up to 1-2 hours depending on provider availability, etc. Subsequent appointments will be shorter; however, the length of time depends on how many providers you are seeing.

  3. If at any time you are having technical issues or need support, you can call and leave a message at 519-758-0008. We will get back to you as soon as we can to help.

Follow these steps:

  1. Grab your health card.

  2. Follow this link:

  3. Follow the prompts on your screen.

  4. Once we have all of the information we need, you will be added to the queue to see a provider.

  5. On your first visit to the clinic, you may meet with the case manager, physician and/or other service providers determined by your goals.